How to prevent cancellation in the Rental business !
The following is how to prevent cancellation in the rental business. 1. Explain well when signing a contract with a customer. In the rental business, it is important to explain well when signing a contract with a customer. The customer must have a thorough understanding of how and how to use the rental product, when and how to return it, and the terms and conditions of the cancellation. 2. Provide sufficient information in the product selection process The customer must provide sufficient information in the process of choosing a product. It helps customers choose carefully by detailing the features, usage, and cost of the product. 3. Conduct Customer Satisfaction Survey Customer satisfaction surveys should be conducted to identify and improve customer complaints and inconveniences. Because high-satisfaction customers are less likely to cancel, it is important to increase customer satisfaction. 4. Providing maintenance services We provide maintenance services for rental products s...